We also could have weeded through Trend Micro’s FAQ database, where we could have searched through other users’ questions and troubleshooted our own. We opted for the Facebook messenger option and got our answer shortly from a very helpful Bitmoji named Charlie. However, we had many ways to reach Trend Micro, from a Facebook messenger chatbot to the good old-fashioned phone line. When we investigated Trend Micro’s firewall, we had to dig deeper beyond just what was on the website. For more details on ways that antivirus protection inoculates your systems against threats, check out our detailed antivirus guide. We prefer to have a combination of on-access and on-demand scanning so that we can decide how hands-on we want to be with our virus scanning. #Is an antivirus necessary for mac softwareWith this feature, the software scanned our devices in the background in case we forgot to request a scan. We always scanned our device whenever we logged on for good measure, but we felt extra-protected knowing that Trend Micro also deployed on-access scanning. When we tested Trend Micro, we made use of on-demand scanning, meaning that we could scan whenever we felt like it. Trend Micro Folder Shield On-Demand and On-Access Scanning
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